One problem, three solutions, one recommendation. The discipline is producing the three solutions before committing to the one recommendation, so the recommendation is a choice among real alternatives, not the first idea dressed up. 1: the problem State the real problem in one sentence. Root cause, not symptom; one problem, not a bundle. If it needs an "and", split it and take the one that matters most. Done when: a single sentence the user would agree is the right problem to solve. 3: the solutions Give three genuinely distinct solutions, real alternatives a reasonable person could each pick…