/customer-escalation If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md. Package a support issue into a structured escalation brief for engineering, product, or leadership. Gathers context, structures reproduction steps, assesses business impact, and identifies the right escalation target. Usage Examples: - - - - Workflow 1. Understand the Issue Parse the input and determine: - What's broken or needed : The core technical or product issue - Who's affected : Specific customer(s), segment, or all users - How long : When did this start? How long has…