Cases Management Skill A Case groups related alert events into one investigation unit with a status, priority, category, and assignee. Use this skill to inspect cases and drive them through their lifecycle (active → acknowledged → resolved → closed). CLI Commands | Command | Purpose | |---|---| | | Get a single case by ID | | | Update mutable fields | | | Add a comment to the case timeline | | | Assign a case (email, or raw user ID) | | | Remove the assignee | | | Acknowledge (signals you're working it; stops re-notification) | | | Remove the acknowledgment | | | Resolve a case (irreversible…