Feedback Analysis Overview Customer feedback analysis transforms raw feedback into actionable intelligence across six interconnected capability areas. All capabilities share a common data pipeline: unified multi-channel feedback collection feeds sentiment detection, which powers NPS/CSAT scoring, feature clustering, ticket triage, churn signals, and ultimately roadmap prioritization. Six Capability Areas: 1. Sentiment Analysis — Multi-channel emotion detection beyond positive/negative/neutral 2. NPS/CSAT Frameworks — Dual-track score + text analysis with mismatch detection 3. Feature Request…