Gamma Incident Runbook Overview Systematic procedures for responding to and resolving Gamma integration incidents. Prerequisites - Access to monitoring dashboards - Access to application logs - On-call responsibilities defined - Communication channels established Incident Severity Levels | Level | Description | Response Time | Escalation | |-------|-------------|---------------|------------| | P1 | Complete outage, no presentations | < 15 min | Immediate | | P2 | Degraded, slow or partial failures | < 30 min | 1 hour | | P3 | Minor issues, workaround available | < 2 hours | 4 hours | | P4 | C…