Intercom Migration Deep Dive Overview Comprehensive guide for migrating to Intercom from other platforms (Zendesk, Freshdesk, HelpScout) or bulk-importing data. Covers contact import, conversation history, Help Center articles, tags, and companies. Prerequisites - Intercom workspace with access token - Source system data exported (CSV or API access) - Feature flag infrastructure for gradual cutover - Rollback strategy tested Migration Types | Type | Complexity | Duration | Risk | |------|-----------|----------|------| | Contact import | Low | Hours | Low | | Zendesk/Freshdesk migration | Medi…