Classification System Every incoming issue receives a primary label and, where relevant, a secondary label from the taxonomy below. | Label | Scope | Typical Signals | |-------|-------|-----------------| | Defect | Product behaving contrary to specification or expectation | Error messages, crashes, data rendering incorrectly, regressions, unexpected output | | Guidance | Customer seeking instructions or clarification | "How do I...", "Where can I find...", setup questions, configuration help | | Enhancement | Request for new or changed functionality | "It would help if...", "Can you add...",…