Land-Adopt-Expand Blueprint Skill When to Use - Designing success plans for enterprise SaaS accounts. - Aligning revenue, product, and CS teams on phased adoption metrics. - Auditing current accounts to identify expansion triggers or risks. Framework 1. Stakeholder Matrix – map economic, technical, and champion roles per phase. 2. Milestone Ladder – land (business case, pilot), adopt (activation, value proof), expand (multi-product, exec advocacy). 3. Signal Library – telemetry + qualitative indicators that unlock stage gates. 4. Governance Cadence – EBR/QBR schedule, exec sponsors, escalatio…