Lifecycle Mapping Frameworks Skill When to Use - Blueprinting onboarding, expansion, renewal, or churn-prevention journeys. - Aligning automation programs with account stages, ICP tiers, or health scores. - Auditing existing programs for gaps or over-saturation. Framework 1. Stage Definition – awareness, activation, adoption, expansion, advocacy (customize per business). 2. Signal Library – activation events, product usage milestones, score thresholds, purchase behaviors. 3. Touch Architecture – how many touches per stage, channel mix, personal vs automated. 4. SLA Matrix – entry/exit criteri…