Loyalty Points System Overview A loyalty points program rewards repeat customers with points earned on purchases and other actions (reviews, referrals, social shares), which they can redeem for discounts at checkout. Well-designed programs include tier progression (Bronze → Silver → Gold → Platinum) that unlocks perks like free shipping or higher point multipliers as customers spend more. Most merchants should start with a dedicated loyalty app — the major platforms have excellent options — rather than building from scratch. When to Use This Skill - When adding a customer retention mechanism…