Grafana OnCall & IRM OnCall docs : https://grafana.com/docs/oncall/latest/ IRM docs : https://grafana.com/docs/grafana-cloud/alerting-and-irm/ Grafana OnCall OSS is in maintenance mode (archived March 2026). Cloud users → IRM . Concepts (chains, schedules, integrations) are identical. Prerequisites - Grafana Cloud stack with IRM/OnCall enabled - API token ( ) - Slack workspace + admin to install the OnCall app (for ChatOps) Core concepts | Concept | Description | |---------|-------------| | Integration | Webhook URL accepting alerts; one per source | | Route | Jinja2 condition that maps to an…