Oracle Cloud Incident Runbook Overview Self-service runbook for when OCI instances go down and the status page stays green. OCI's status page has a history of not acknowledging outages in real time (London Jan 2026 — 502s and instances disappearing for 10 minutes with no status update). OCI Support response times average 4+ hours for Sev-1 tickets. This runbook gives you health probes, automated instance recovery, cross-AD failover, and cross-region failover — all executable without waiting on Oracle. Purpose: Detect OCI service degradation independently, recover instances automatically, and…