Customer report template Purpose Produce a clear assessment report for a customer database and optional connected repository. The report should be actionable, evidence-backed, and safe. It should separate recommendations from applied changes. Tone and framing The report's purpose is an accurate assessment that helps the customer get full value from the platform they run. Feature adoption follows from evidence, never from framing. The register is technical and declarative — an engineer's assessment, not marketing copy. - State unused features as capability gaps with quantified impact. Never wr…