PQL Framework Skill When to Use - Standing up or recalibrating PQL/PQA programs. - Aligning product, growth, and sales on what constitutes a high-intent product user. - Auditing the health of existing PQL scoring + routing logic. Framework 1. Signal Library – catalog feature usage, plan limits, collaboration signals, intent, firmographics. 2. Scoring Model – weight signals, set decay rules, and define negative indicators. 3. Tiering – map PQL tiers (A/B/C) to follow-up motions and SLAs. 4. Routing Rules – specify owners, cues, channels (CRM tasks, Slack alerts, CS queue). 5. Measurement Loop…