Purpose Articulate a problem from the user's perspective using an empathy-driven framework that captures who they are, what they're trying to do, what's blocking them, why, and how it makes them feel. Use this to align stakeholders on the problem before jumping to solutions, and to frame product work around user outcomes rather than feature requests. This is not a requirements doc—it's a human-centered problem narrative that ensures you're solving a problem worth solving. Input Works best with: Who the user is and what they're struggling to do. Also useful: What's blocking them, why it matter…