Real-User QA Execution QA the product the way a real person meets it: a persona walks a journey through the product's public interfaces, feels the friction, hits the edges, and reports what happened. This is dogfooding , not a scripted test pass — the session is the work, and the living QA docs tree remembers it. Three non-negotiables hold every session: 1. In persona. Every interaction and every verification goes through a surface a real user can reach — no dev-tools shortcut, no code-reading to decide what should happen, no patching over a stall. 2. Proof, not optimism. A is the expected ob…