Retention Dashboard Toolkit Skill When to Use - Automating retention reviews for CS, lifecycle marketing, or execs. - Tracking pilot outcomes for adoption/save plays. - Providing drillable dashboards to segment owners. Framework 1. Metric Definitions – ARR retention, logo retention, expansion %, health scores. 2. Cohort Dimensions – plan, persona, region, industry, product, acquisition channel. 3. Visualization Layout – summary tiles, cohort heatmaps, waterfall, signal callouts. 4. Alerting Layer – thresholds for Slack/email alerts when metrics breach targets. 5. Annotation Workflow – capture…