Returns & Refund Policy Engine Overview A returns and refund policy engine enforces your rules automatically: different return windows per product category, restocking fees for specific item types, final-sale exclusions, and extended windows for loyalty members. This prevents your customer service team from manually evaluating every return request and ensures consistent policy enforcement. Most platforms can implement these rules through their returns apps combined with product tags and customer segments. When to Use This Skill - When your return logic is inconsistent because it's handled cas…