Backtrack Platform Help Step 1 — Gather context If exists, read it first for accumulated platform knowledge. Ask the user: 1. What do you need help with? - A) Setting up Backtrack (install, permissions, first recording) - B) Troubleshooting an issue (audio capture, transcripts, menu bar icon) - C) Comparing Backtrack to another bot-free tool (Shadow, Granola, Jamie) - D) Understanding pricing or buffer limits (free vs Pro vs Business) - E) Sharing or exporting recordings 2. What's your primary use case? - A) Zoom/Meet/Teams calls I sometimes forget to record - B) In-person meetings and conver…