Balto Platform Help Step 1 — Gather context If exists, read it first for accumulated platform knowledge. 1. What do you need help with? - A) Real-Time Guidance setup (dynamic prompts, checklists, objection handling) - B) Real-Time QA configuration (automated scoring, compliance checks) - C) Coaching workflows (coachable moments, manager alerts) - D) Compliance monitoring (PCI, HIPAA, regulatory scanning) - E) Integrations (CCaaS, CRM, softphone) - F) Balto Notes (automatic call summarization to CRM) - G) Comparing Balto to another tool - H) Other 2. What's your current setup? - A) New to Balt…