CallMiner Platform Help Help the user with CallMiner Eureka platform questions — from interaction capture and automated QA through agent coaching, real-time alerts, compliance monitoring, and API integration. Step 1 — Gather context If exists, read it first for accumulated platform knowledge. Ask the user: 1. What area of CallMiner do you need help with? - A) Capture — recording, screen capture, redaction setup - B) Analyze — categories, scoring, sentiment, topic extraction - C) Coach — agent scorecards, coaching plans, performance tracking - D) RealTime — live alerts, next-best-action, real-…