Hiver Platform Help Helps with Hiver — a Gmail-native help desk that adds shared inboxes, ticketing, live chat, WhatsApp, voice, and AI capabilities directly inside Gmail. Zero learning curve for Google Workspace teams. Step 1 — Gather context If exists, read it first for accumulated platform knowledge. Ask the user: 1. What are you trying to do with Hiver? - A) Set up Hiver shared inboxes for the first time - B) Fix automation, assignment, or SLA issues - C) Configure AI features (Copilot, AI Agents) - D) Connect Hiver to CRM or other tools - E) Compare Hiver to other help desk tools - F) So…