Qualtrics XM Platform Help Help the user with Qualtrics Experience Management platform questions — from survey design and dashboard configuration through API integration, employee listening, and program administration. Step 1 — Gather context If exists, read it first for accumulated platform knowledge. Ask the user: 1. Which Qualtrics product do you need help with? - A) Customer Experience (CX) — NPS, CSAT, CES surveys, dashboards, closed-loop feedback - B) Employee Experience (EX) — pulse surveys, lifecycle surveys, employee listening, 360-degree - C) Strategy & Research — market research, c…