Socialhose Platform Help Step 1 — Gather context If exists, read it first for accumulated platform knowledge. Ask the user: 1. What do you need help with? - A) Setting up monitoring (keywords, sources, alerts) - B) Webhook integrations (connecting to CRM, Slack, etc.) - C) Understanding pricing / plan differences - D) High-frequency or crisis mode monitoring - E) Reducing noise / tuning keyword queries - F) Analytics dashboard and reporting - G) Something else — describe it 2. Which plan are you on? - A) Starter ($149/mo — 5K mentions, 50 keywords, 1 seat) - B) Pro ($399/mo — 25K mentions, 10…