Configuring Incident SLA (End-to-End) First action, before any question to the user: read the IT Service Enablement gate (Phase 1a) with on , filtered to the exact apiName . Ask nothing else until it is . Configures a complete Incident SLA pipeline for Service Cloud ITSM — the chain deriving an EntityMilestone (with a computed TargetDate) on every Incident with an Entitlement, all via the Salesforce-hosted MCP server (org from the OAuth JWT). Requires the org-level IT Service Management enablement (the Phase 1a gate) and SLA Management for IT Service setup item (the Phase 1c gate), plus Incid…