Configuring ITSM Incident Management (master toggle) Read and toggle the master Incident Management setting on a Salesforce ITSM org. This is the org-level switch that turns Incident Management on or off. Enabling it also brings up its sub-features on the server side, so a full enablement is a single operation on the master. Writes are idempotent (skipped when the current status already matches the requested state), the skill always reads before it writes , and an explicit confirm-to-write checkpoint is required before any mutation. What this skill controls | Preference (Setup UI label) | In…