Student Success Scorecard Skill When to Use - Setting KPIs for new cohorts or programs. - Diagnosing retention risks and intervention impact. - Reporting to leadership, accreditation bodies, or partners. Framework 1. Metric Stack – inquiry-to-enrollment, onboarding completion, engagement streaks, assignment submissions, completion rate, CSAT/NPS. 2. Segmentation – by cohort, modality, persona, geography, instructor, partner. 3. Risk Signals – inactivity thresholds, support ticket spikes, sentiment drops. 4. Intervention Tracker – log nudges, coaching sessions, community events, results. 5. In…