Purpose Visualize the user journey by creating a hierarchical map that breaks down high-level activities into steps and tasks, organized left-to-right as a narrative flow. Use this to build shared understanding across product, design, and engineering, prioritize features based on user workflows, and identify gaps or opportunities in the user experience. This is not a backlog—it's a strategic artifact that shows how users accomplish their goals, which then informs what to build. Key Concepts The Jeff Patton Story Mapping Framework Invented by Jeff Patton, story mapping organizes work into a 2D…